Frequently Asked Questions
Everything you need to know about the ultimate weightless relaxation experience.
What makes Moon Pod different from a traditional bean bag?
Unlike traditional bean bags, Moon Pod is filled with high-density custom beads that mimic the sensations of Flotation Therapy. Its unique ergonomic design supports your body's pressure points to reduce stress and anxiety.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the contiguous United States. Once your Moon Pod ships, you will receive a tracking number via email to monitor its journey to your home.
Is the outer cover machine washable?
Yes, the outer cover is easily removable and machine washable. Simply wash it in cold water with similar colors and tumble dry on low heat to keep your Moon Pod looking brand new.
What is your return policy?
We offer a 365-day risk-free trial. If you are not completely satisfied with your relaxation experience, you can return your product within 365 days of delivery for a full refund, minus return shipping costs.
Do you offer financing options?
Yes, we partner with services like Affirm and Afterpay to provide flexible monthly payment plans, allowing you to enjoy weightless comfort now and pay over time.
Can the Moon Pod be used outdoors?
While the Moon Pod is designed for indoor relaxation, it can be used on clean, dry outdoor surfaces. We recommend bringing it inside after use to protect the fabric from UV rays and moisture.